If you are using Adobe Captivate 9 or 9. If you frequently encounter "Captivate not responding" pop-up messages, upgrade to Captivate 9. Log out of the current user account on the OS and then log back in using a new Administrator account.
From the Adobe captivate 9 not responding free download menu, choose System Preferences. Click the plus sign near the lower-left corner of the window and choose a type of account from the New Account pop-up menu. Enter a full name for the account for example, type test. An account name is generated automatically. Enter a password that you can remember such as test in the Password and Verify fields.
Note: Make sure that you enable the option Allow user to administer this computer. Refer to one of the following Microsoft Help pages for instructions on setting up a new local administrator account:. Note: If Font Book crashes, restart Font Book, and scroll through the fonts one by one to determine which font caused the crash. Use the Down Arrow key to select the first font, then hold the key down to scroll through all your fonts.
To isolate a damaged font installed, remove fonts from the Fonts folder and then add them in small groups. Caution: Perform the steps below with utmost care. Otherwise, Windows may fail to load. Choose all the fonts in the Fonts folder, except the fonts installed by Windows.
Move the selected fonts to a temporary folder on the desktop. If the problem occurs, it can be related to a font installed by Windows. If the problem doesn't occur, move a small group of fonts back into the Fonts folder, and then restart Windows.
Delete each problematic font from the hard disk and reinstall it. If a font continues to cause problems after you reinstall it, you may have to contact the font manufacturer for assistance. Legal Notices Online Privacy Policy. Adobe Captivate crashes on launch Search.
Captivate 9 User Guide. Select an article: Select an article:. On this page Upgrade Captivate Run Captivate as an Administrator Recreate preferences Logging in and out of adobe captivate 9 not responding free download user account Troubleshooting fonts. Applies to: Captivate 9 Captivate 9. Upgrade Captivate. Run Captivate as an Administrator. On your Windows machine, right-click AdobeCaptivate. Recreate preferences. Logging in and out of current user account.
Create a different account, log in to the new account, and then try to or run Adobe Captivate. Mac OS. Users and groups. Click the padlock icon and enter your administrator name and password. User name and password. Enter an appropriate Password hint. A password hint helps you remember your password. Click Create User. From the Apple menu, choose Log Out. Log in again using the newly created user account and try to install Adobe Captivate.
Windows OS. Troubleshooting fonts. Validate all fonts through the Font Book application using the following adobe captivate 9 not responding free download. Font Book. Choose All Fonts in the Collection column. Delete the damaged or duplicate font. Restart Windows. Repeat the steps until Captivate no longer crashes.
