Some typical problems and errors in borrowing and returning Tekla Structures licenses are tekla structures license borrow tool 2017 free download below. Unable to select a date from the calendar in the Borrow Until box. Reason: The maximum borrowing period is one month.
Solution: In Tekla Structures License Borrow Toolselect a date that is within one month from the date of borrowing:. Tekla Structures does not start up with the borrowed license. Problem: You borrowed a license and disconnected from the network.
This will force Tekla Structures to search for all possible locations for the license. It might take some time until it finds the license. The computer that is running a borrowed license crashed, what should I do? Solution: If your computer only needs rebooting, you can use the borrowed license again after rebooting.
If your computer completely breaks down, the license will automatically be available on the license server when the borrowing period expires. Problem: License borrowing fails.
Reason: Wrong product Tekla structures license borrow tool 2017 free download file is in use. Solution: Ask your license server administrator to send you a new exported product ID file. Reason 1: Your license server may not have up-to-date license information.
Solution: Ask your administrator to restart the license server. Solution: Ask your license server administrator to add a dummy user into the group of the included users to enable the borrowing.
Reason: You tried to borrow a license that is not activated on the license server. For example, you might have tried to borrow a version 20 license and there are only version 21 licenses activated on the server. Reason: You are not allowed to borrow the license. Solution: Do one of the following:. Ask your license server administrator for the rights tekla structures license borrow tool 2017 free download borrow the license. Borrow another license. Problem: License returning fails.
Reason: You tried to return the license to a different license server than it was borrowed from. Solution: You need to return the license to the same license server that it was borrowed from.
Do the following:. In the Borrow from License Server dialog box, enter the name of the license server where you originally borrowed the license from and click OK. Select the Return check box in the Borrowed Licenses area to select the license for returning.
Click the Return button to return the license. After successful returning of licenses, the Borrowed Licenses area is updated. Reason: You are not connected to the license server. Solution: Do the following:. Check that your network connection is working. Restart Tekla Structures License Borrow Tool and check that you have entered the correct license server information in the Borrow from License Server dialog box.
Need support? Fill in this form instead. Skip to main content. Problems in Tekla Structures license borrowing. Problems in Tekla Structures license borrowing Some typical problems and errors in borrowing and returning Tekla Structures licenses are described below. In the Products area, click the Borrow Until box and select from the calendar the expiration date that is within one month from the date of borrowing. Error Problem: License borrowing fails.
Solution: Do one of the following: Ask your license server administrator for the tekla structures license borrow tool 2017 free download to borrow the license. Error Problem: License returning fails. Solution: Do the following: Check that your network connection is working. See also View and diagnose errors in borrowing and returning Tekla Structures licenses. Quick feedback Did you find what you were looking for? What is missing? The feedback you give here is not visible to other users.
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