Tip: Don't see your issue listed? Try Troubleshoot installing Office for additional issues and their possible solutions. Before you can install Microsoft or Office you need to associate it with a Microsoft account, or work or school account. If you have an Office for home product and bought Office at a retail store or online store, but don't have a Microsoft account, it's possible you haven't redeemed your product key yet if you got one , or you missed the step for linking your recent purchase with an account.
Do the following to link an account with Office. For an Office for home product, go to office. Your account is successfully associated with Office when you see the page, My Office Account followed by your Microsoft account email address, and a button to install Office. Select the PC or Mac tabs above to help you with the rest of the install process.
If the Microsoft account or work or school account isn't working, see I forgot the username or password for the account I use with Office. After signing in with your work or school account you don't see an option to install the desktop applications on the Microsoft home page, go directly to the Microsoft Software page instead.
Select the language and bit-version you want PC users can choose between bit and bit , and then click Install. See Step 2 and 3 on the PC or Mac tabs above to help you with the rest of the install process. If you still don't see an option to install Office on the Microsoft Software page, it's possible your admin hasn't assigned a license to you. Find out if you have a license to install Office. If you're a student or teacher and your institution didn't give you a license, find out if you're eligible to Get Microsoft for free.
If you're trying to sign in with your work or school account to www. To install Office, try signing in directly to the Microsoft Software page instead. See Steps 2 and 3 on the PC or Mac tabs above to help you with the rest of the install process. Not all versions of Office include a key, but if yours did, you need to redeem it before you can install Office.
Follow the remaining prompts to finish linking your Microsoft account with this version of Office. No product key or not sure if you need one? See Using product keys with Office. The steps in this topic assume you have Microsoft or Office and you're ready to install or reinstall it.
Don't have the latest version yet? Learn more about the differences between Microsoft and non-subscription versions. Installation help for older versions of Office:. Office , Office , or Office Office for Mac Office For Microsoft subscriptions only: You can install Office on all your devices and be signed in to five at the same time. To learn more, see How sign in works in Microsoft If you have Microsoft Family, you can also share your Microsoft Family subscription with up to five family members or other people.
Each person can install Office on all their devices and be signed in to five at the same time. However, you may transfer Office to another computer that belongs to you if you experience a hardware failure or you buy a new computer.
For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable. If you're not sure, see Check if you have local admin rights to install Office. If you bought a stand-alone version of an Office app, for example Visio or Word, in most cases you install this app in the same way you install the Office suite, by signing in to www. The Office apps are available to install on your iPhone and iPad, Android device, or Windows phone and tablet.
See Set up Office apps and email on a mobile device. If Office seems to be taking a very long time to install, this may be caused by problems with your internet connection, firewall, or anti-virus software.
For possible solutions, see Office is taking long to install. Office can also take long to install because of a slow internet connection such as a dial-up connection. If you don't have a good connection, install Office using the Use the Office offline installer. Office won't install: Your computer must be running a supported operating system to install Office. You can find a list of which systems are supported on the system requirements page. For example, your install won't be successful if you're trying to install Office on a computer running Windows Vista or Windows XP operating system.
If your computer can't install the full desktop version of Office, try the free Office Online apps using your desktop browser. I received an error message: If you got an error message while trying to install Office and it has a Learn More link, select it to get information for how to troubleshoot that particular error. If there wasn't a link, see Troubleshoot installing Office.
I received an unsupported operating system message: If you got an unsupported operating system error message you may be trying to install Office on an unsupported device such as installing the Mac version of Office on a PC or vice versa, or trying to install Office on a Chromebook or other mobile device. See Unsupported operating system error when installing Office or Set up Office apps and email on a mobile device.
For information about how to download the desktop version of OneNote see OneNote is missing after installing Office or Microsoft You can also type what you're looking for using the search bar in the upper-right corner. If you're the Microsoft admin of an Office for business plan, users in your organization can only install Office using the steps in this topic as long as your plan includes the desktop version of Office, and you've assigned the user a license and given them permission to install Office Manage software download settings in Microsoft For information about how to assign licenses, see Assign licenses to users in Microsoft for business.
If you've run out of licenses and need to purchase more, see Buy licenses for your Microsoft for business subscription. If you weren't able to resolve your problem, try contacting Microsoft support. Table of contents. Office install.
How to install Office. Redeem or activate. Office product keys. Activate Office. Install other apps. Set up mobile devices. Office updates. Upgrade to the latest version. Troubleshoot and uninstall. Learn more about product keys, assigned licenses, HUP, and volume license versions.
Sign in to download Office Go to www. You signed in with a work or school account From the home page select Install Office If you set a different start page, go to aka.
Notes: For Microsoft operated by 21 Vianet go to login. Sign in and install Office Go to www. You signed in with a Microsoft account From the Office home page select Install Office to start the download. You signed in with a work or school account From the Microsoft home page select Install Office if you set a different start page, go to aka.
Sign in or installation FAQ The following are a few of the more common questions or issues when trying to install Office. I don't have a Microsoft account yet, or I forgot my username or password.
I don't see an option to install Office after signing in with my work or school account. How do I install stand-alone office apps such as Visio or Project?
Office is taking very long to install. Office is installed, but I'm not sure how to do something or want to learn more. I'm an Microsoft admin, how do I assign licenses to users in my organization or buy more licenses?
Need more help? Join the discussion. Was this information helpful? Yes No. For Mac, see Uninstall Office for Mac. Tip: Uninstalling Office only removes the Office applications from your computer, it doesn't remove any files, documents, or workbooks you created using the apps.
The steps to uninstall Office depend on the type of installation you have. The other type is an Office installation from the Microsoft Store app. Not sure which type of install you have? Note: If you can't open an app to check your installation type, try the more common Click-to-Run or MSI uninstall steps first.
Under Product information, find the About button and check for the following:. Microsoft Store installations have a Version and Build number, and include the phrase Microsoft Store.
If you have this installation type, select the Microsoft Store tab. Tip: If you installed the Office apps as part of a suite, such as Office Home and Student or Microsoft , search for the suite name. For stand-alone apps search by the app name, such as Project or Visio. In most cases you can't uninstall an individual app if it's included in your Office suite. The only way to uninstall an individual app is if you purchased it as a stand-alone app. In the search box on the task bar, type control panel , then select Control Panel.
Right-click the Start button lower-left corner , and choose Control Panel. Select Programs and Features , then right-click your Office product, and choose Uninstall. Right-click the Office application you want to remove, and then click Uninstall. Select the Microsoft Store tab above and follow those uninstall steps instead.
To reinstall Office select the version you want to reinstall and follow those steps. Click the button below to download and install the Office uninstall support tool.
Follow the steps below to download the uninstall support tool according to your browser. Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open. Select the version you want to uninstall, and then select Next.
After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.
